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Terms&Conditions

  1. The Woodlook online store, available at www.montessoribeds.co.uk, is run by the Woodlook Sp. z o.o. , entered into the National Court Register (KRS) 0000748919

  2. These regulations are addressed to Consumers and define the rules and procedure for concluding a Distance Sale Agreement with the Consumer via the Store.

  3. The condition for using the Online Store is to read and accept the Regulations.

  4. The buyer (customer) is obliged to:

  5. a) not to provide or transmit content prohibited by law, e.g. content that promotes violence, is defamatory or violates personal rights and other rights of third parties,

  6. b) use the store in a way that does not interfere with its functioning, in particular through the use of specific software or devices,

  7. c) use the store in a way that is not inconvenient for other Buyers and for the Seller,

  8. d) use any content posted on the store only for personal use,

  9. e) use the store in a manner consistent with the provisions of the law in force in the territory of the England, the provisions of the regulations, as well as the general principles of netiquette.

  10. The Buyer may use the option of remembering his data by the Online Store in order to facilitate the process of placing another Order. For this purpose, the Buyer should register and provide the Password necessary to access his Customer Account. Login and Password are a sequence of characters determined by the Buyer, who is obliged to keep them secret and protect them against unauthorized access by third parties. The Buyer can view, correct, update data and delete the Customer Account in the Online Store at any time.

  11. The Seller uses the mechanism of "cookies", which are saved by the Seller's server on the hard drive of the Customer's end device when using the Online Store by customers. The use of "cookies" is aimed at the correct operation of the Online Store on the Customers' end devices. Each customer may disable the "cookies" mechanism in the web browser of his end device. The Seller indicates that disabling the "cookies" mechanism may, however, cause difficulties or prevent the use of the Store's Website.

  12. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its internet domain, patterns, forms and photos presented in the Online Store for the purpose of presenting the Goods belong to the Seller, and they may be used only in the manner specified and in accordance with the Regulations and with the consent of the Seller expressed in writing.

  13. The Seller declares that the public nature of the Internet and the use of electronic services may involve the risk of obtaining and modifying customer data by unauthorized persons, therefore customers should use appropriate technical measures to minimize the above-mentioned risks. In particular, they should use anti-virus programs and programs protecting the identity of Internet users. The Seller never asks the Customer to provide him with the Password in any form.

  14. Sales Agreements are concluded under European law and in English.

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Payment methods

We offer the following payment methods for the ordered products:

a) transfer (prepayment): the payment for the order will be transferred to the store's bank account provided in the e-mail confirming the order.

b) online payment via the Przelewy24 system. If the transaction is rejected, please contact Przelewy24 directly: https://www.przelewy24.pl/kontakt

 

* The rules for making payments by customers via the Przelewy24 System and the complaint procedure are available at https://www.przelewy24.pl.

Production time depends

on the model variant - delivery by Fedex (5-6 days) )

We offer a delivery service in accordance with the timescales shown against each Product on our site. Please note that delivery timesscales are estimates. You can find out more about our Product delivery by reading the information on the Delivery Page of our site.

7.2 Please note that we only deliver to addresses in the United Kingdom.

7.3 Your estimated dispatch date will be as set out in a dispatch confirmation sent by email. This dispatch date indicates when we expect to send the Products to our delivery partner. Please refer to the Delivery page of our site to find out more about our dispatch and delivery process and how long after dispatch you should expect the Products to be delivered. Although we will make every reasonable effort to ensure your Products are dispatched and delivered within the estimated timescales, unfortunately we cannot guarantee that they will not be affected by unforeseen issues affecting the manufacturer of the Product or our delivery partners. If we are unable to meet the estimated dispatch or delivery date, we will contact you with a revised estimated date.

7.4 Your delivery will be completed when we deliver the Products to the address you gave us. If no one is available at your address to take delivery, we will leave you a note with information about how to rearrange delivery. If you have not accepted delivery after three attempts by us, we may treat the contract as having been canceled by you in accordance with the terms of clause 9 below.

7.5 You can review the current status of your order at any time by logging into the My section of your account on our site. 

Law and Jurisdiction

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Contracts for the purchase of Products through our site will be governed by English law. The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, these terms or to a visit to our website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

Complaints

The buyer has the right to complain about a damaged product and request repair of individual elements. The buyer is obliged to prepare a damage report with the courier if the shipment is damaged

Can I return an ordered item?

 The Buyer may withdraw from the sales contract without giving any reason by submitting an appropriate statement in writing within 14 days from the date. The refund will be made within 2-5 days

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